Setup Instructions
Your Easy Fix for Any Printer Problem
Set Up Fast. Print Smoothly. No Hassle.
Whether you’ve just unboxed a brand-new printer or your existing one refuses to connect, we’re here to help. From installation to error resolution, we take the stress out of printing.
What We Offer:
- Fast and easy printer setup
- Wireless/WiFi connection support
- Full setup for new printers (start to finish)
- Driver installation and software updates
- 24/7 online customer assistance
How Can We Help You Today?
New Printer Setup?
We’ll guide you step by step and ensure your printer is ready to use properly.
Printer Showing Offline?
We’ll get it back online — and make sure it stays connected.
Driver Issues?
Let us update or reinstall the correct drivers for smooth, error-free printing.
Step-by-Step Printer Setup Guide
Unboxing a new printer should be exciting, not overwhelming. This simple setup guide works for most HP models, including Deskjet, Envy, OfficeJet Pro, Smart Tank, and LaserJet.
Follow each step carefully — you’ll be printing in no time.
Step 1: Unbox Your Printer
- Open the box and remove all items.
- Gently place the printer on a flat, stable surface.
- Remove all tape and packing material from inside and outside the device.
Step 2: Power It On
- Plug one end of the power cord into the printer and the other into a wall outlet.
- Press the Power button — the display screen should light up.
Step 3: Load Paper
- Pull out the input paper tray.
- Adjust the guides to fit the paper size.
- Insert plain white paper neatly into the tray (don’t overfill).
Step 4: Install Ink Cartridges
- Open the ink cartridge access door.
- Wait for the cartridge carriage to center itself.
- Remove protective tape from the cartridges (avoid touching the copper contacts).
- Insert cartridges into their respective color slots and press gently until they click.
- Close the access door.
Step 5: Align the Printer (Recommended)
- The printer may print an alignment page.
- Follow on-screen prompts or use the printer manual to complete alignment.
- This ensures better print quality.
Step 6: Connect to WiFi
- On the printer screen, open the Wireless or Setup menu.
- Select WiFi Setup > Choose your network > Enter your WiFi password.
- Wait for the printer to confirm a successful connection.
Step 7: Install Software & Drivers
Option A: Using the Setup CD
- Insert the CD into your computer.
- Follow on-screen installation steps.
- Choose USB or Wireless connection as prompted.
Option B: Downloading from HP’s Website
- Go to 123.hp.com or support.hp.com.
- Enter your printer model and download the latest drivers/software.
- Launch the installer and follow the instructions.
- Select connection type (USB or wireless) when prompted.
Step 8: Print a Test Page
- Open any document or image on your device.
- Choose your printer and click Print.
- Confirm the printout looks correct.
Step 9: Set Up Mobile Printing (Optional)
- Download the Smart App from the App Store or Google Play.
- Open the app and follow the steps to add your printer.
- From your phone, you can now print, scan, and monitor ink levels.
Step 10: Keep It Running Smoothly
- Use the HP Smart App or visit HP’s support site for help with future issues.
- Clean the printhead periodically to maintain print quality.
- Replace ink cartridges when they run low.
Need Help?
We’re here 24/7 to guide you through any issue — from WiFi drops to stubborn driver errors.
